Maintaining Outlook

OUTLOOK JUNK EMAIL SETTINGS

1. Safe Senders 

Safe Senders Incoming mail sent from addresses and domain names in the Safe Senders list are never treated as junk email, regardless of the content. For enterprises using Exchange, all names and addresses in the global address list are automatically considered safe so you don’t need to add them to the Safe Senders list. If an address happens to be in both the Safe Senders and the Blocked Senders list, the Safe entry wins, and the message will be delivered to the Inbox.


2. Safe Recipients

Safe Recipients Mail sent to addresses or domain names on this list are never sent to the recipient’s Junk email folder, even if the address is in a distribution list or the address or distribution list is on the Cc or Bcc line.


3. Blocked Senders 

Blocked Senders Block messages from particular senders by adding their email addresses or domain names to the Blocked Senders list. When you add a name or email address to this list, Outlook moves any incoming message from that source to the Junk email folder. Messages from people or domain names in this list are always classified as junk, regardless of the content. If an address happens to be in both the Safe Senders and the Blocked Senders list, the Safe entry wins, and the message will be delivered to the Inbox.



Types of email accounts supported by the junk email filter

You can use the junk email filter lists with the following kinds of email accounts:

• Exchange accounts in Cached Exchange mode
• POP3 account
• IMAP account

The following accounts do not support Outlook junk email filter lists:

• Exchange accounts in Online Mode
• Third-party MAPI providers

To create the default junk email filter lists

1. Install Outlook 2013 on a test computer.
2. Start Outlook 2013.
3. In Outlook 2013, click the Home tab. In the Delete group, click Junk, and click Junk email options.
4. On the Safe Senders tab, click Add.
5. Enter an email address, for example,
   
   
   someone@exchange.example.com
6. Click OK.
7. To add more email addresses.
8. Click Export to file.
9. Enter a unique file name for the Safe Senders list, and click Save.
10. Repeat steps 3 through 9 in the Safe Recipients tab and the Blocked Senders tab to create Safe Recipients and Blocked Senders lists.